All International orders must be emailed directly to PTC® Instruments

Please include product numbers, quantities and shipping address. PTC® will send you a proforma invoice and our bank information with wire instructions. Credit cards outside the USA will not be accepted. The Customer is responsible for all wire transfer fees, customs duties, tariffs, and other associated import fees resultant from the transaction. All payments are to be made in U.S.D. by wire transfer.

PTC® International Phone: 1+310-478-1134

PTC® International email: [email protected]

Shipping & Handling: All shipping costs are the sole responsibility of the customer. If 'Shipping & Handling' is not quoted, it does not imply an offer or agreement by PTC® to carry the cost of freight.

Orders and Acceptance of Orders: By submitting an order to Seller, Buyer agrees to be subject to these Terms and Conditions in their entirety. All orders must be submitted in writing (including, without limitation, by electronic mail) and reference the particular Seller Quotation or Proposal under which they are being submitted. No order shall be binding upon Seller unless and until such order is accepted (or otherwise processed) by Seller.

Export Compliance: This sale of these commodities, technology or software were sold in the United States or exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

Export: If the Products ordered are to be exported from the United States, the quoted shipping dates are subject to receipt of all export documents and authorizations. Regardless of ultimate destination, the prices quoted are based on packing for domestic shipment unless otherwise stated in writing. Buyer agrees to provide Seller in writing with the ultimate destination and identity of the end-user prior to shipment if the products are to be exported. Unless otherwise specifically agreed to by Seller in writing, Buyer shall not export, or re-export, either directly or indirectly, any Product or any system incorporating said Product, without first obtaining a license from the United States Department of Commerce or any other agency or department of the United States government, as required. All payments are to be made in U.S. Dollars.

Taxes: Unless otherwise specified in writing by Seller, prices do not include federal, state, or local sales, use, or other taxes or governmental charges of any nature whatsoever, now or hereafter enacted, or any other fees, bonds or other assessments. All such taxes, governmental charges, fees, bonds and assessments are paid by Buyer unless Buyer provides Seller with a proper exemption certificate. Buyer agrees to indemnify Seller and hold it harmless from any and all such taxes, governmental charges, fees, bonds and assessments, and any and all interest and penalties related thereto. Seller may, in its discretion, add such taxes, governmental charges, fees, bonds and assessments to the price or bill for such taxes, governmental charges, fees, bonds and assessments separately.

Delivery Dates: The estimated shipping schedule stated or confirmed by Seller is based on Seller’s prompt receipt of all necessary information and/or goods from Buyer to properly process the order, and does not constitute a commitment to deliver Product in accordance therewith. Seller will use reasonable efforts to ship on or before the estimated shipping dates. Should these reasonable efforts entail additional costs as a result of actions or in-actions of parties outside the control of Seller, including, without limitation, those of Buyer, Seller shall be entitled to additional compensation.

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