| PTC® Instruments manufactures and distributes Durometers, Thermometers, Steel Hardness Testers, Polariscopes, Pressure Gauges, Data Loggers and other measuring Instrumentation for temperature and hardness testing. PTC Metrology® and PTC® Instruments are divisions of Pacific Transducer Corp.
PTC Metrology® is an A2LA Accredited Laboratory (1896.01) for durometer calibration and PTC's temperature laboratory meets the requirements of ISO/IEC Guide 17025, ANSI/NCSL Z540-1, and ISO9001 or 9002 for NIST traceable certifications.
PTC® Instruments has been manufacturing quality products in Los Angeles since 1946 offering our customers instrument sales and service, technical support, custom applications, calibration, certification and repair.
Prices
Prices are shown on a separate price list and subject to change without notice.
Download price list.
Shipments
Shipments are F.O.B. Los Angeles, California, USA
Delivery
Delivery of PTC® products are normally from stock and shipped the same day the order is received.
Breakage or Shortage
All orders are carefully packed by experienced personnel and delivered to our carrier in good condition. However, despite all precautions, some breakage and shortages may occur. Damaged shipments should be inspected as soon as received and not accepted until a notation is made by the carrier. A claim should be filed with the carrier. Always save original shipping cartons when filing. PTC® is not liable for damage in transit. Please notify PTC® if you believe you have a short shipment.
Guarantee
PTC® guarantees the workmanship and materials for one year from date of purchase.
Calibration and Certification
PTC® offers a calibration and certification services to NIST traceable standards for temperature, humidity and pressure. PTC Metrology® is an A2LA accredited laboratory for durometer and temperature calibration. (1896.01) Please visit our Metrology department for complete details. www.ptcmetrology.com
Technical Department
Our Technical Department is available for your convenience. Trained personnel will answer your technical questions and help adapt our instruments to fit individual requirements and applications. sales@ptc1.com
Returns
Except as otherwise provided no material will be accepted for return after 30 days from date of shipment. To return merchandise, you must call PTC toll free at 877-782-2329 for a Return Authorization Number. No return will be accepted without a Return Authorization Number. Include with your return a copy of your invoice or packing slip. All merchandise must be returned in its original packaging. Any claim for discrepancies in shipment must be made within 7 days. A 15% restocking charge ($10.00 minimum) on all returned instruments. Return Policy
Terms
First order is C.O.D., Prepaid or with credit card, Visa, Mastercard or American Express. Foreign orders are by advance payment of U.S. dollars drawn on a U.S. bank, or by wire transfer. All bank charges in the U.S. and foreign countries are for the buyers account.
Catalog Request
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