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Repair Fees:
Calibration and repair is $85.00 per hour. This estimate does not include parts and is not an actual cost to repair the durometer.
The charges will be quoted after our technicians have evaluated the instrument.
Please note: Due to the mechanical measurements required to evaluate a durometer a minimum fee of $50.00 will apply for each durometer submitted.
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Calibration Services:
PTC Metrology™ is accredited by A2LA. Durometer calibration is done per ASTM D2240 section 7. The calibration is traceable to NIST and conforms to ISO/IEC 17025 and ANSI/NCSL Z540.
A written calibration report for any durometer covered by current ASTM D2240 or ASTM F1957 specifications is available from PTC Metrology™. Each certification provides both "as received" and "as left" data. The points calibrated are normally every 10 points over the durometers scale.
Certification reports are also available for DIN, JIS, ISO and proprietary standards. Other types and custom durometers can also be certified including durometers
from other manufacturers.
PTC durometers type A, B, C, D, DO, E, O, OO and OOO are calibrated in accordance with ASTM D2240 section 7 which includes the following measurements;
- indenter geometry
- indenter extension
- gage linearity
- force curve measurement
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Calibration Intervals:
The calibration intervals are to be determined by the owner or customer of the unit under test. Unless otherwise requested the calibration interval on your durometer will be one year. Several factors should be taken into consideration such as: the required accuracy vs. the instruments accuracy, the impact an out of tolerance reading will have on the process, and the performance history.
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RMA (Return Materials Authorization) Form:
If you want to send us your unit for repair and calibration, please fill out the RMA form and fax it to 310.312.0826 and a specialist will call or email you the RMA number.
RMA Form PDF
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